Courier & Delivery

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As a courier and delivery service, you rely on efficient dispatch and distribution. You need to deliver scheduled and on-demand orders with the same number of drivers, while being on time. Your accuracy and dependability are crucial to your customer base.

Our platform allows you to operate high volumes quickly and efficiently. With automated order processing, multi-leg routing and real-time ETA board, you’ll have optimal management of last-mile logistics and your courier processes in the field.

Relevant features & benefits

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NEXT-GEN DISPATCH
Automatically assign work by geographical zones and regions that are specific to packages, drivers and distribution routes. Make real-time changes to live routes and easily re-organize stops as new orders come in.

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AUTOMATED ORDER ENTRY
Our electronic data interchange (EDI) solution automates manual order entry, reducing errors by 30%-40%. You can improve your response time, customer service and order capacity without hiring more staff.

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DIGITAL DATA CAPTURE
Equip your drivers with our mobile app to capture signatures, delivery time stamps, barcodes and temperatures. This will keep your operations paperless and your systems up-to-date with minimal effort.

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ETA BOARD
A central location to track your drivers on the road and to update your clients with routed work. Get real-time view of expected arrival times, traffic delays, driver status and number of packages being delivered.

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CUSTOMER WEB PORTAL
Once an order has been placed, you customers can track their orders online and receive real-time email notifications on completed deliveries. They are able to see images of signatures collected.

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BILLING & INVOICING
Generate customer invoices and driver settlements in minutes. Track aging balances, current and past-due account receivables with audit trail and notes. Quickbooks integration is available.

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INTEGRATIONS
We offer customized integrations to suit your current needs. Incorporate Pro Forma invoicing for cross-border shipping, Purolator/UPS tracking, and complex pricing systems with zones, weight and surcharges.

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DRIVER ID
When your drivers share company vehicles, Driver ID will help simplify the logistics and payments. Assign key fobs or RFID cards to your operators to know who is using the vehicles and when.

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REPORTS
Get a variety of management reports like performance analysis, revenue, fleet analytics and accounts receivables. You can export them in Excel, PDF, CSV, HTML and other formats.

We have a solution for you!

We care about your fleet - let us help you make it thrive.

Relevant customer stories

J.R. COMPANY

J.R. COMPANY

VIDEO: “Our fleet drives about 26,000 km in total per day, putting our fuel costs at approximately 3,500 euros daily. Thanks to the Fleet Tracker, we save between 300 to 400 euros a day, annually reducing our fuel cost by 10% – which amounts to savings of up to 90,000 euros a year.”

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METRO DELIVERY

METRO DELIVERY

Metro Delivery uses Fleet Complete to drive dispatch productivity and improve customer service.

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R COURIER

R COURIER

R Courier was able to optimize their dispatching efficiency, develop 95% paperless operations and significantly grow their business, expanding internationally.

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ROSA FLORA

ROSA FLORA

Since 1978, Rosa Flora has been in the flower delivery business. It currently has a fleet of 19 trucks, making deliveries in Canada and across the border to the U.S. with a time frame of 12-hour per delivery. With the Fleet Complete Fleet Tracker, the...

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