Leno Cardoso
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ALL CASE STUDIES
Telia Eesti Car Pool
Telia Eesti’s corporate fleet consists of approximately 150 vehicles across Estonia, and 10 of them are used today for carsharing. “Everybody can book a car from the office and use it for their personal needs. That also helps us get rid of cars that are not used frequently.”
Boers GbR
Who They Are and What They Do Boers GbR is a company based in Germany, offering services in the field of landscape maintenance, tree felling, forestry, and energy wood trading. Boers was founded in 2008 as a family business by Leo and Andreas Boers, farmer and...
CARPASS
VIDEO: CarPass provides rental vehicles to Uber drivers and other ride-sharing companies. With almost 200 cars, they use Fleet Complete for real-time data to ensure drivers are safe at all times, as well as maintenance and vehicle protection. It also allows to set competitive pricing in the market, thanks to data-backed information shared with insurance.
J.R. COMPANY
VIDEO: “Our fleet drives about 26,000 km in total per day, putting our fuel costs at approximately 3,500 euros daily. Thanks to the Fleet Tracker, we save between 300 to 400 euros a day, annually reducing our fuel cost by 10% – which amounts to savings of up to 90,000 euros a year.”
PREMIER TRUCK RENTAL
PTR services critical industries nationwide like construction, pipeline, power transmission, renewables, as well as general customers that need a rental truck. They use Fleet Complete for better tracking and for more accurate information to help customers.
UNIVERSAL HOTEL LIQUIDATORS
A furniture entrepreneur wanted to take advantage of every opportunity that came his way, whether he and his staff were working in the warehouse, at a job site, or on a delivery run.
WILLIAMS TOWING LTD.
Willams Towing Ltd. drives stronger fleet management, faster customer responsiveness and 50% efficiency gains with the Fleet Complete tracking solution.
WATERNET
Waternet the only water company in the Netherlands that covers the entire water cycle – from drinking water to waste water. Waternet manages over 375 cars with Fleet Complete solution.
ELECTRICAL SAFETY AUTHORITY
ESA is one of the largest organizations responsible for electrical safety inspections in Ontario, Canada, that was able to build a viable and low-cost mobile automation solution for a very demanding system criteria thanks to the FieldWorker platform.
ANGLIA STEEL
Anglia Steel leveraged Fleet Complete’s GPS tracking capabilities to recover $160,000 in stolen vehicles and reduce fuel costs by 10%.
EDGEWOOD INDEPENDENT SCHOOL DISTRICT
Challenge Edgewood is responsible for 45 school buses, 9 police cruisers and a number of vans and Chevy Suburban vehicles. Without a fleet management system in place, they lacked visibility over the real-time location of their vehicles. “We have a 24-hour police...
ONTARIO MINISTRY OF COMMUNITY AND SOCIAL SERVICES
The aim for the new solution was to eliminate duplicate data entry, automate dispatch and reduce inspection times.
CITY OF TONGEREN
City of Tongeren installed 49 Fleet Trackers in their fleet for better visibility on its position and status.
HORIZON UTILITIES
Background Horizon Utilities Corporation is one of the largest municipally owned electricity distribution companies in Ontario with $487 million in assets. A Top 10 Employer in Hamilton-Niagara, they provide electricity and related utility services to...
BAM WEGEN
Thanks to Fleet Complete, BAM Wegen was able to successfully implement trip registration, reliable working hours and travel time compensation.
GUTS INSTALLATIETECHNIEK
GUTS enhances its efficiency through Fleet Complete solution. It is able to act fast and be flexible in an environment where results count.
PARROTTA PAVING COMPANY INC
Fleet Complete helps Parrotta Paving promote safe driving behavior among their employees and curb adverse driving habits that may be detrimental to vehicle’s health and Parrotta’s reputation.
GHENT FIRE BRIGADE – ZONE CENTRUM
Using new Fleet Complete technologies, enabling back and forth communication, Ghent Fire Brigade was able to optimize information flow and operational efficiencies in emergency response.
L&L OILFIELD
Founded in 1972 and headquartered in Lloydminster, SK, L&L Oilfield is a leader in the construction and maintenance of heavy oil wells and facilities for the oilfield industry.
METRO DELIVERY
Metro Delivery uses Fleet Complete to drive dispatch productivity and improve customer service.
R COURIER
R Courier was able to optimize their dispatching efficiency, develop 95% paperless operations and significantly grow their business, expanding internationally.
ANDLAUER TRANSPORTATION SERVICES
Founded in 1991, Andlauer Transportation Services (ATS) provides a one-stop shop for effective and efficient transportation and distribution of pharmaceutical products.
DAY & ROSS DEDICATED LOGISTICS
With the Fleet Complete, Day & Ross is now squarely ahead of its competition and is able to cater top-of-the-line customer experience. Watch the President of Day & Ross explain.
YUMMY CATERING
Yummy Catering uses Fleet Complete’s GPS fleet tracking platform to innovate their business that delivers fresh, organic foods to child care.
APPS TRANSPORT GROUP
VIDEO: A business of $90M a year, APPS Transport Group is able to deliver outstanding customer service and driver training with mobile tracking and alerts. Watch Guy Broderick explain.
ANGLIA STEEL
Background
Anglia Steel Industries Ltd. established its headquarters in Calgary in 1984 and has been supplying steel framework for various industries in Western Canada to this day. Many shopping centres, schools, office buildings and warehouses depend on Anglia’s quality work and dependable service.
Challenge
With a fleet of 13 vehicles transporting fabricated metal products to customer work sites, Anglia Steel was looking to employ a monitoring system that could help track vehicles, provide additional safety to employees traveling in rural areas and control escalating fuel costs. Having cultivated a sterling reputation for timely deliveries and a commitment to customer service, it also wanted a system that could help automate its delivery process and improve its on-time performance.
“We also knew that our fuel costs were higher than they could be, but didn’t know exactly how to best improve this issue”
– Terence Schofield , Safety Officer at Anglia Steel
“In keeping with our reputation for strong customer service, we wanted to improve our tracking capabilities over our fleet. This would help to shorten delivery windows and ensure our customer deliveries were as efficient as possible,” noted Terence Schofield, Safety Officer at Anglia Steel. “We thought that any tracking system that could do what we wanted would cost thousands and thousands of dollars a month and just wouldn’t be worth the investment.”
Solution
Anglia Steel worked with Fleet Complete to deploy a real-time fleet management and tracking solution. Anglia Steel is taking full advantage of the Web-based solution to help streamline operations and boost productivity. “With the quick and smooth product installation, we were able to easily implement Fleet Complete into our daily operations,” says Schofield.
“While it is fully customizable, it is also user-friendly and is created with the average person in mind. During the first few weeks, I worked on remote access with my sales representative to ensure it was working to best meet my company’s needs.”
– Terence Schofield
The Fleet Complete hardware is mounted and hidden within the dashboard in all 13 vehicles, from Anglia’s large welding trucks to its delivery vehicles. Schofield accesses the software through a variety of channels to ensure updates can be monitored remotely, from office computers, laptops with wireless signals, to mobile devices when on job sites. Schofield is able to track vehicle location and speed as well as accurately plan the most efficient routes from point A to B.
Benefits
With Fleet Complete in place, Anglia Steel is realizing a host of business benefits. The company can now easily look-up vehicle location and status in real-time, helping provide up-to-the-minute insight into its fleet and offer an extra degree of driver safety. By utilizing Fleet Complete’s reports on driver behaviour, Terence Schofield is able to capture more accurate information on speeds and time flow to assist in new customer quoting and up-to-minute delivery-based information.
“The ability to keep a better handle on our fleet locations at all times helps us better track the driver hours to reduce the amount of overtime as well as ensure a more effective resource planning and allocation. Since drivers often visit remote locations and drive during off-peak hours, Fleet Complete also provides us with an added level of safety for our employees.”
– Terence Schofield
Anglia Steel is making use of Fleet Complete’s enhanced reporting features to increase efficiency and reduce costs. Having a greater insight into daily driver speeds and driver activity, the company was able to implement new policies for driving speed and activity, while maintaining delivery schedules that led to a 10% reduction in fuel costs. “Using Fleet Complete has essentially paid for itself time and time again. Reducing our fuel costs has an obvious and immediate impact to our bottom line,” says Schofield.
“We currently have 13 vehicles with the Fleet Complete solution installed. We’ve since had two vehicles stolen and one in an accident. We’ve been able to recover all three vehicles using the GPS tracking capabilities,” says Schofield. “Our immediate ROI with Fleet Complete has been huge. In the past, we may not have even found these vehicles for months, which would have cost us around $160,000 to replace.”
The company is also using Fleet Complete to help reduce maintenance costs by establishing rules for vehicles in terms of the optimal amount of operation hours between services. For a growing company, reduction of these expenses has a significant impact on company’s success and future prosperity.
“Our immediate ROI with Fleet Complete has been huge. In the past, we may not have even found [lost or stolen] vehicles for months which would have cost us around $160,000 to replace.”
– Terence Schofield, Safety Officer
Our immediate ROI with Fleet Complete has been huge. In the past, we may not have even found [lost or stolen] vehicles for months which would have cost us around $160,000 to replace.
Terence Schofield,Safety Officer
- Manufacturer of fabricated metal materials
- Used Fleet Tracker with custom integration
- Fleet of 13 vehicles
- Returned $160,000 in stolen vehicle recovery
- Reduced fuel expenses by 10%
We have a solution for you!
Contact us today to find out how we can customize a solution for your business.
More Case studies
ANGLIA STEEL
Anglia Steel leveraged Fleet Complete’s GPS tracking capabilities to recover $160,000 in stolen vehicles and reduce fuel costs by 10%.
APPS TRANSPORT GROUP
It’s a great tool to service our customers. Because if a customer calls us, and says can your tell me when my truck is going to be here, we literally can go live, look at where the truck is, if he is experiencing any kind of problems – whether it be a mechanical issue or a traffic delay issue – we can give a pinpoint location of where he is, and we can inform our customer.
Guy Broderick,Driver Training Supervisor
- 300 employees across Canada
- Effective driver-coaching program
- Reliable customer service with live tracking
- Timely vehicle maintenance with instant fault codes alerts
- Using Fleet Complete since 2008
We have a solution for you!
Contact us today to find out how we can customize a solution for your business.
More Case studies
CARPASS
VIDEO: CarPass provides rental vehicles to Uber drivers and other ride-sharing companies. With almost 200 cars, they use Fleet Complete for real-time data to ensure drivers are safe at all times, as well as maintenance and vehicle protection. It also allows to set competitive pricing in the market, thanks to data-backed information shared with insurance.
ANDLAUER TRANSPORTATION SERVICES
Founded in 1991, Andlauer Transportation Services (ATS) provides a one-stop shop for effective and efficient transportation and distribution of pharmaceutical products.
APPS TRANSPORT GROUP
VIDEO: A business of $90M a year, APPS Transport Group is able to deliver outstanding customer service and driver training with mobile tracking and alerts. Watch Guy Broderick explain.
YUMMY CATERING
Yummy Catering is a young, vibrant business that delivers healthy, nutritious, home-style meals to daycare centres. Their kitchen starts at 3-4 am and the drivers are ready to pick up the meals for delivery by 7 am. To deliver to daycare centres on time every time, Yummy staff needed a reliable system in place to keep their promise of high-quality service to their customers.
Route efficiency is critical. Fleet Complete platform helps Yummy Catering manage 22 drivers in the field with multi-leg route composition, last-minute client requests, and turn-by-turn navigation in unexpected difficulty on the road. The office coordinators can communicate to the customers the exact delivery time, or assist drivers in cases of emergency.
Easy dispatch, happy kids – every day!
Yummy Catering is an innovative company, so we like our partners to be innovative with us. We look for new technlogy, new trends, and what can assit us in our daily operations. Fleet Complete provides us with the technology needed and the innovation that assists our drivers on a daily basis.
Leno Cardoso
CEO
- Daily food delivery to daycare centres
- On-time delivery is critical
- 22 drivers in the field every morning
We have a solution for you!
Contact us today to find out how we can customize a solution for your business.
More Case studies
J.R. COMPANY
VIDEO: “Our fleet drives about 26,000 km in total per day, putting our fuel costs at approximately 3,500 euros daily. Thanks to the Fleet Tracker, we save between 300 to 400 euros a day, annually reducing our fuel cost by 10% – which amounts to savings of up to 90,000 euros a year.”
METRO DELIVERY
Metro Delivery uses Fleet Complete to drive dispatch productivity and improve customer service.
R COURIER
R Courier was able to optimize their dispatching efficiency, develop 95% paperless operations and significantly grow their business, expanding internationally.
YUMMY CATERING
Yummy Catering uses Fleet Complete’s GPS fleet tracking platform to innovate their business that delivers fresh, organic foods to child care.
ANGLIA STEEL
Background
Anglia Steel Industries Ltd. established its headquarters in Calgary in 1984 and has been supplying steel framework for various industries in Western Canada to this day. Many shopping centres, schools, office buildings and warehouses depend on Anglia’s quality work and dependable service.
Challenge
With a fleet of 13 vehicles transporting fabricated metal products to customer work sites, Anglia Steel was looking to employ a monitoring system that could help track vehicles, provide additional safety to employees traveling in rural areas and control escalating fuel costs. Having cultivated a sterling reputation for timely deliveries and a commitment to customer service, it also wanted a system that could help automate its delivery process and improve its on-time performance.
“We also knew that our fuel costs were higher than they could be, but didn’t know exactly how to best improve this issue”
– Terence Schofield , Safety Officer at Anglia Steel
“In keeping with our reputation for strong customer service, we wanted to improve our tracking capabilities over our fleet. This would help to shorten delivery windows and ensure our customer deliveries were as efficient as possible,” noted Terence Schofield, Safety Officer at Anglia Steel. “We thought that any tracking system that could do what we wanted would cost thousands and thousands of dollars a month and just wouldn’t be worth the investment.”
Solution
Anglia Steel worked with Fleet Complete to deploy a real-time fleet management and tracking solution. Anglia Steel is taking full advantage of the Web-based solution to help streamline operations and boost productivity. “With the quick and smooth product installation, we were able to easily implement Fleet Complete into our daily operations,” says Schofield.
“While it is fully customizable, it is also user-friendly and is created with the average person in mind. During the first few weeks, I worked on remote access with my sales representative to ensure it was working to best meet my company’s needs.”
– Terence Schofield
The Fleet Complete hardware is mounted and hidden within the dashboard in all 13 vehicles, from Anglia’s large welding trucks to its delivery vehicles. Schofield accesses the software through a variety of channels to ensure updates can be monitored remotely, from office computers, laptops with wireless signals, to mobile devices when on job sites. Schofield is able to track vehicle location and speed as well as accurately plan the most efficient routes from point A to B.
Benefits
With Fleet Complete in place, Anglia Steel is realizing a host of business benefits. The company can now easily look-up vehicle location and status in real-time, helping provide up-to-the-minute insight into its fleet and offer an extra degree of driver safety. By utilizing Fleet Complete’s reports on driver behaviour, Terence Schofield is able to capture more accurate information on speeds and time flow to assist in new customer quoting and up-to-minute delivery-based information.
“The ability to keep a better handle on our fleet locations at all times helps us better track the driver hours to reduce the amount of overtime as well as ensure a more effective resource planning and allocation. Since drivers often visit remote locations and drive during off-peak hours, Fleet Complete also provides us with an added level of safety for our employees.”
– Terence Schofield
Anglia Steel is making use of Fleet Complete’s enhanced reporting features to increase efficiency and reduce costs. Having a greater insight into daily driver speeds and driver activity, the company was able to implement new policies for driving speed and activity, while maintaining delivery schedules that led to a 10% reduction in fuel costs. “Using Fleet Complete has essentially paid for itself time and time again. Reducing our fuel costs has an obvious and immediate impact to our bottom line,” says Schofield.
“We currently have 13 vehicles with the Fleet Complete solution installed. We’ve since had two vehicles stolen and one in an accident. We’ve been able to recover all three vehicles using the GPS tracking capabilities,” says Schofield. “Our immediate ROI with Fleet Complete has been huge. In the past, we may not have even found these vehicles for months, which would have cost us around $160,000 to replace.”
The company is also using Fleet Complete to help reduce maintenance costs by establishing rules for vehicles in terms of the optimal amount of operation hours between services. For a growing company, reduction of these expenses has a significant impact on company’s success and future prosperity.
“Our immediate ROI with Fleet Complete has been huge. In the past, we may not have even found [lost or stolen] vehicles for months which would have cost us around $160,000 to replace.”
– Terence Schofield, Safety Officer
Our immediate ROI with Fleet Complete has been huge. In the past, we may not have even found [lost or stolen] vehicles for months which would have cost us around $160,000 to replace.
Terence Schofield,Safety Officer
- Manufacturer of fabricated metal materials
- Used Fleet Tracker with custom integration
- Fleet of 13 vehicles
- Returned $160,000 in stolen vehicle recovery
- Reduced fuel expenses by 10%
We have a solution for you!
Contact us today to find out how we can customize a solution for your business.
More Case studies
PREMIER TRUCK RENTAL
PTR services critical industries nationwide like construction, pipeline, power transmission, renewables, as well as general customers that need a rental truck. They use Fleet Complete for better tracking and for more accurate information to help customers.
ANGLIA STEEL
Anglia Steel leveraged Fleet Complete’s GPS tracking capabilities to recover $160,000 in stolen vehicles and reduce fuel costs by 10%.
BAM WEGEN
Thanks to Fleet Complete, BAM Wegen was able to successfully implement trip registration, reliable working hours and travel time compensation.
PARROTTA PAVING COMPANY INC
Fleet Complete helps Parrotta Paving promote safe driving behavior among their employees and curb adverse driving habits that may be detrimental to vehicle’s health and Parrotta’s reputation.
WILLIAMS TOWING LTD.
Background
Based in Markham, Ontario, Williams Towing Service is a family owned and operated company that has been providing experienced, professional towing services in the Greater Toronto Area (GTA) since 1976. As one of the top towing companies in the region, the business continues to grow. The firm presently has a fleet of more than 40 vehicles, servicing the needs of all major Canadian auto clubs, and is contracted by Toronto Police Services and Toronto EMS.
Challenge
For Williams Towing, business is 24 hours a day, 365 days of the year. With the number of motor vehicles on the road growing exponentially, towing and roadside services are in demand more than ever before. The call volume from drivers needing assistance is steady and consistent – and the company does what’s necessary to keep up.
“The towing business is an extremely competitive one and we’re proud to have built a strong reputation for staying ahead of the game,” says Jack Blue, VP and Manager of Operations, Williams Towing Ltd. “These days, customers expect a fast response time and, usually, don’t want to wait.”
A lot of towing firms still rely on old-school two-way radios and paper-based processes to dispatch calls to towing operators. These days, however, response times need to be immediate or you risk losing customers in the process. Williams Towing determined that it needed to use the latest technology tools to gain greater efficiency and a competitive edge.
“We dispatch our trucks from a central location, but it’s often difficult to know exactly where the trucks are at any given time in the day,” says Blue. “It has really become critical to us to know where trucks are in real-time, so we can maximize the productivity of each vehicle and improve our response times out in the field.”
Solution
The implementation of tracking system began in January of 2009 deploying Fleet Trackers across 38 of Williams Towing trucks. The Fleet Complete IoT platform collects vital in-field information on vehicle status and location and displays it to the dispatchers stationed at the firm’s head office. This has significantly reduced the amount of time and effort spent on locating and dispatching the closest available vehicle for a job. Having real-time tracking and status reporting information at the tip of their fingers, dispatchers make quicker on-demand decisions and are able to handle more tasks.
Williams Towing is using Fleet Complete’s customized alerts that appear on the fleet manager’s screen and are sent to an email and a mobile phone when a triggering event occurs. This keeps the fleet managers in the loop when adverse driver’s behavior may be detrimental to the overall vehicle’s health.
Benefits
Williams Towing saw immediate results in the way dispatching process has evolved. There was no more time spent on two-way calls and radio communication between the drivers and the dispatchers. The fleet’s location now became fully visible to the dispatchers who wasted no time on organizing most productive work flow.
“Dispatcher feedback is excellent, because they live and die with it every day, they know exactly where their trucks are and they can dispatch them much more efficiently than they could before. And our drivers now know that they can be more accountable and productive,” says Blue.
The fleet managers are motivating the drivers to be more responsible for their actions and the level of productivity by overseeing the reports on each vehicle’s activities, such as speeding, idling and unauthorized use. Drivers are now more conscious of the effect that seemingly little details have on the overall state of the vehicle and company’s expenses. This reinforces all employees to follow the company procedures and helps reduce undesirable expenditures.
“Dispatch can quickly enter the address of the call and we know exactly which tow driver can respond to calls the fastest. In a fast-paced industry, we’re confident in saying that using Fleet Complete makes us more competitive and 50% more efficient,”
– Jack Blue
“I like the idea that Fleet Complete sends real-time alerts to the head office and lets me know where the trucks are at any given time,” says Blue. “What’s also great is that we can track speed, idling and also closely monitor which trucks are due for service. This ensures that our fleet can be in top operational condition at all times.”
We dispatch our trucks from a central location, but it’s often difficult to know exactly where trucks are at any given time in the day,
Jack Blue
VP and Manager of Operations
- Towing Industry
- Fleet of 40 vehicles
- Boosted operational efficiency by 50%
- Ability to handle a larger workload
We have a solution for you!
Contact us today to find out how we can customize a solution for your business.
More Case studies
WILLIAMS TOWING LTD.
Willams Towing Ltd. drives stronger fleet management, faster customer responsiveness and 50% efficiency gains with the Fleet Complete tracking solution.
WILLIAMS TOWING LTD.
Background
Based in Markham, Ontario, Williams Towing Service is a family owned and operated company that has been providing experienced, professional towing services in the Greater Toronto Area (GTA) since 1976. As one of the top towing companies in the region, the business continues to grow. The firm presently has a fleet of more than 40 vehicles, servicing the needs of all major Canadian auto clubs, and is contracted by Toronto Police Services and Toronto EMS.
Challenge
For Williams Towing, business is 24 hours a day, 365 days of the year. With the number of motor vehicles on the road growing exponentially, towing and roadside services are in demand more than ever before. The call volume from drivers needing assistance is steady and consistent – and the company does what’s necessary to keep up.
“The towing business is an extremely competitive one and we’re proud to have built a strong reputation for staying ahead of the game,” says Jack Blue, VP and Manager of Operations, Williams Towing Ltd. “These days, customers expect a fast response time and, usually, don’t want to wait.”
A lot of towing firms still rely on old-school two-way radios and paper-based processes to dispatch calls to towing operators. These days, however, response times need to be immediate or you risk losing customers in the process. Williams Towing determined that it needed to use the latest technology tools to gain greater efficiency and a competitive edge.
“We dispatch our trucks from a central location, but it’s often difficult to know exactly where the trucks are at any given time in the day,” says Blue. “It has really become critical to us to know where trucks are in real-time, so we can maximize the productivity of each vehicle and improve our response times out in the field.”
Solution
The implementation of tracking system began in January of 2009 deploying Fleet Trackers across 38 of Williams Towing trucks. The Fleet Complete IoT platform collects vital in-field information on vehicle status and location and displays it to the dispatchers stationed at the firm’s head office. This has significantly reduced the amount of time and effort spent on locating and dispatching the closest available vehicle for a job. Having real-time tracking and status reporting information at the tip of their fingers, dispatchers make quicker on-demand decisions and are able to handle more tasks.
Williams Towing is using Fleet Complete’s customized alerts that appear on the fleet manager’s screen and are sent to an email and a mobile phone when a triggering event occurs. This keeps the fleet managers in the loop when adverse driver’s behavior may be detrimental to the overall vehicle’s health.
Benefits
Williams Towing saw immediate results in the way dispatching process has evolved. There was no more time spent on two-way calls and radio communication between the drivers and the dispatchers. The fleet’s location now became fully visible to the dispatchers who wasted no time on organizing most productive work flow.
“Dispatcher feedback is excellent, because they live and die with it every day, they know exactly where their trucks are and they can dispatch them much more efficiently than they could before. And our drivers now know that they can be more accountable and productive,” says Blue.
The fleet managers are motivating the drivers to be more responsible for their actions and the level of productivity by overseeing the reports on each vehicle’s activities, such as speeding, idling and unauthorized use. Drivers are now more conscious of the effect that seemingly little details have on the overall state of the vehicle and company’s expenses. This reinforces all employees to follow the company procedures and helps reduce undesirable expenditures.
“Dispatch can quickly enter the address of the call and we know exactly which tow driver can respond to calls the fastest. In a fast-paced industry, we’re confident in saying that using Fleet Complete makes us more competitive and 50% more efficient,”
– Jack Blue
“I like the idea that Fleet Complete sends real-time alerts to the head office and lets me know where the trucks are at any given time,” says Blue. “What’s also great is that we can track speed, idling and also closely monitor which trucks are due for service. This ensures that our fleet can be in top operational condition at all times.”
We dispatch our trucks from a central location, but it’s often difficult to know exactly where trucks are at any given time in the day,
Jack Blue
VP and Manager of Operations
- Towing Industry
- Fleet of 40 vehicles
- Boosted operational efficiency by 50%
- Ability to handle a larger workload
We have a solution for you!
Contact us today to find out how we can customize a solution for your business.
More Case studies
Boers GbR
Who They Are and What They Do Boers GbR is a company based in Germany, offering services in the field of landscape maintenance, tree felling, forestry, and energy wood trading. Boers was founded in 2008 as a family business by Leo and Andreas Boers, farmer and...
CARPASS
VIDEO: CarPass provides rental vehicles to Uber drivers and other ride-sharing companies. With almost 200 cars, they use Fleet Complete for real-time data to ensure drivers are safe at all times, as well as maintenance and vehicle protection. It also allows to set competitive pricing in the market, thanks to data-backed information shared with insurance.
PREMIER TRUCK RENTAL
PTR services critical industries nationwide like construction, pipeline, power transmission, renewables, as well as general customers that need a rental truck. They use Fleet Complete for better tracking and for more accurate information to help customers.
UNIVERSAL HOTEL LIQUIDATORS
A furniture entrepreneur wanted to take advantage of every opportunity that came his way, whether he and his staff were working in the warehouse, at a job site, or on a delivery run.
WILLIAMS TOWING LTD.
Willams Towing Ltd. drives stronger fleet management, faster customer responsiveness and 50% efficiency gains with the Fleet Complete tracking solution.
WATERNET
Waternet the only water company in the Netherlands that covers the entire water cycle – from drinking water to waste water. Waternet manages over 375 cars with Fleet Complete solution.
ELECTRICAL SAFETY AUTHORITY
ESA is one of the largest organizations responsible for electrical safety inspections in Ontario, Canada, that was able to build a viable and low-cost mobile automation solution for a very demanding system criteria thanks to the FieldWorker platform.
HORIZON UTILITIES
Background Horizon Utilities Corporation is one of the largest municipally owned electricity distribution companies in Ontario with $487 million in assets. A Top 10 Employer in Hamilton-Niagara, they provide electricity and related utility services to...
BAM WEGEN
Thanks to Fleet Complete, BAM Wegen was able to successfully implement trip registration, reliable working hours and travel time compensation.
GUTS INSTALLATIETECHNIEK
GUTS enhances its efficiency through Fleet Complete solution. It is able to act fast and be flexible in an environment where results count.
ONTARIO MINISTRY OF COMMUNITY AND SOCIAL SERVICES
Background
The Ontario Ministry of Community and Social Services (MCSS) is tasked with the responsibility of licensing and inspecting all daycare facilities throughout the province. MCSS information technology staff needed a more efficient solution for its licensing and inspection processes with the aim to eliminate duplicate data entry, automate dispatch and reduce inspection times.
Challenge
With a Legacy Information Management System, MCSS was utilizing a traditional model for its work processes. The Ministry had developed in-house back-office system (SMIS) geared towards licensing and inspections management and consequently contained all of the tombstone data for each daycare facility, including name, location and other basic information.
Inspectors in the field logged into SMIS, made a list of facilities to visit and took their paper-based checklist in preparation for an inspection. The checklist contained over 100 items to be inspected and was over 40 pages long.
Once the inspection was completed, a number of reports had to be filled out by hand and handed to the facility’s management for a sign-off. The report summary was then sent to the head office to be manually entered into SMIS.
MCSS information technology staff had been aware for some time that a more efficient solution for the licensing and inspection process was needed. The timeline to begin work on a mobile solution was routinely pushed back by other projects that were viewed as a greater priority. However, when the provincial government unveiled a plan to dramatically increase the number of daycare facilities, the field mobility program was given a green light. The main goals of the project were to:
- Eliminate duplicate data of inspection information
- Automate the dispatch of inspection information to field staff
- Reduce the amount of paper stored in relation to each inspection
- Reduce the time of completing an inspection and its reporting
- Have immediate intranet access to all aspects of any given inspection
- Add the ability to store checklist responses directly to the SMIS system database
- Use a software platform that can be internalized and used on various other mobile projects
“We began looking for tools and solutions that had been used by other provincial government departments,” described Wayne Chee, Coordinator of the Information Management Team of the CSS Performance Management Branch. “Luckily, we ran into FieldWorker at a government tradeshow. If we didn’t, we’d probably still be looking for an acceptable solution.”
Solution
Chee put together a project team, comprised of internal IT developers and business analysts, SMIS experts and FieldWorker consulting staff. Due to a great collaborative effort, the project was ready for launch in just 6 weeks. The most significant accomplishments of this project included:
- 1 FieldWorker application for 17 users with over 125 fields
- 4 custom PDF report templates
- 2 new FieldWorker field types
- New expanded tip functionality with URL links and expanded dialogues
- 4 pop-up data entry window events to facilitate data entry and navigation
- 20 XSLT mapping documents (mapping the FieldWorker API to the Oracle XML table Document Type Definition)
- Link between Oracle and SMIS for uploading and downloading tombstone data
“Rapid application development brings up things that you normally don’t have to worry about in an IT project. We were able to develop the entire solution quicker than procuring our tablets.”
– Wayne Chee , Coordinator of the Information Management Team
Benefits
Implementing this FieldWorker solution was a lesson in rapid implementation. “We learned a lot during this process,” said Wayne Chee, Coordinator of the Information Management Team. “Rapid application development brings up things that you normally don’t have to worry about in an IT project. We were able to develop the entire solution quicker than procuring our tablets.”
Nowadays, with the flexibility of FieldWorker’s add-on tools and applications, the Ministry is well-equipped and knowledgeable to respond to a great number of other mobile initiatives quickly and effectively.
We began looking for tools and solutions that had been used by other provincial government departments. Luckily, we ran into FieldWorker at a government tradeshow. If we didn’t, we’d probably still be looking for an acceptable solution.
Wayne Chee,Coordinator of the Information Management Team
- Government Ministry responsible for inspecting day-care facilities
- Integration with Oracle for data transmission and storage
- Short implementation period – 6 weeks
- Increased productivity for daycare inspectors
- Automated processes in lieu of paperwork
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More Case studies
WATERNET
Waternet the only water company in the Netherlands that covers the entire water cycle – from drinking water to waste water. Waternet manages over 375 cars with Fleet Complete solution.
EDGEWOOD INDEPENDENT SCHOOL DISTRICT
Challenge Edgewood is responsible for 45 school buses, 9 police cruisers and a number of vans and Chevy Suburban vehicles. Without a fleet management system in place, they lacked visibility over the real-time location of their vehicles. “We have a 24-hour police...
ONTARIO MINISTRY OF COMMUNITY AND SOCIAL SERVICES
The aim for the new solution was to eliminate duplicate data entry, automate dispatch and reduce inspection times.
CITY OF TONGEREN
City of Tongeren installed 49 Fleet Trackers in their fleet for better visibility on its position and status.
GHENT FIRE BRIGADE – ZONE CENTRUM
Using new Fleet Complete technologies, enabling back and forth communication, Ghent Fire Brigade was able to optimize information flow and operational efficiencies in emergency response.
Telia Eesti Car Pool
Managing Corporate Fleet through Carsharing
Photo: Courtesy of Telia Eesti
Telia Eesti is Estonia’s leading IT and telecommunications company, with a mission to further the development of society and make Estonia a better place to live and work. As a company, Telia Eesti is committed to using technology to make people’s lives – including their 1600 employees – easier and more convenient.
This is why their Daring Goals 2030 include:
- Zero CO2 throughout their value chain
- Zero Waste: circular economy business model
- 100% Action through team effort for all people of Telia Eesti (employees, partners and, hopefully, customers)
The organization has laid out very concrete and clear plans to achieve their 2030 goals and, according to Mari-Liis Vihul, head of the administrative department at Telia Eesti, in 5 years, their vehicle fleet will be CO2-free.
How will they achieve that? Mari-Liis elaborates:
“We have agreed that, from now on, we buy only electric cars – no hybrids, no fossils – only electric. For charging EVs, we’ll use only green energy – wind and water. Also, we share our fleet with all Telia employees – even for private use, so you don’t need to have your own.”
“We’ll supplement it by using only electric taxis and a differenced personal car compensation system as of 2025. This means that, as an employee, if you drive a fossil car, you’ll get less commute compensation than the ones who drive electric cars.”
Employee Carsharing – “Pool car system”
Telia Eesti’s corporate fleet consists of approximately 150 vehicles across Estonia, and 10 of them are used today for carsharing.
“We call them ‘pool cars’,” Mari-Liis explains, “this means that everybody can book a car from the office and use it for their personal needs. That also helps us get rid of cars that are not used frequently.”
“Employees can only use N1 category cars – which are light vehicles – and as long as they fill out their business-vs-private logbook, the Estonian tax benefit system supports this, at the moment, acting this way only with N1 cars.”
Although the frequency of car use has dropped significantly during the COVID-19 pandemic due to the stay-at-home orders, but even under those circumstances Telia’s shared fleet collected 968 bookings and drove 110,043 km in a 5-month period.
Here are some quick usage stats for Telia Eesti carsharing from January 2021 to May 2021.
- Cars available to book: 10
- Bookings: 968
- Number of trips: 4032
- Number of booked hours: 12 934
- Total km: 110 043
Telia Eesti Carsharing Usage Chart by Fleet Complete: Jan 1, 2021 – May 31, 2021 Period
How does Telia use Fleet Complete’s Carsharing solution?
The concept of car sharing is not new, and Telia has been doing corporate car sharing for the past 10 years. What is new is the use of technology to simplify the process of booking administration, use differentiation, and keyless car entry.
“In the last eight months,” Mari-Liis clarifies, “we have updated the whole carsharing system on an organizational level. Today, we synchronize Telia’s active directory information with Fleet Complete platform to enable login with Telia account for employees.”
Employees download the Fleet Complete Carsharing app and use it to:
- Book a car
- Open car doors with the app
- Drive
- Annotate business or personal use in the automated logbook
“Every week, employees who have used the cars get a message to look over their last week’s driving trips and mark if they were for private use or for business.”
“At the end of the month, data from Fleet Complete is sent to Telia’s payroll, and the costs for private trips are deducted from the employee salaries. Similarly, company car usage costs come to managers so that they can check if those are correct.”
Why is corporate carsharing good for the company?
Photo: Courtesy of Telia Eesti
- Carsharing helps optimize costs through more efficient use.
- Car decals act as brand advertisement while driving through city streets.
- Gives employees opportunity to test out electric cars.
“It’s good for the employees as it gives them the possibility to really try a new type of cars – as the electric cars are really new today on the market – and a lot of people haven’t tried them before. It also lets them get used to the charging systems.”
“Another plus side,” adds Mari-Liis, “if you live in the city center, then you can give up having your own car because you know you can always book one from the office.”
“So it’s really good for the company, it’s great for the employees, and it’s good for the environment.”
How do Telia employees feel about the new Carsharing system?
“The new system has been implemented about 8 months ago during the COVID-19 pandemic, so due to office closures, only 15% of employees, or 240 users, have had a chance to try it – and they rate it as really good.”
“We’re working with the Fleet Complete team every day to finetune the system, and I’m more than sure that in a couple of months it will be perfect.”
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PREMIER TRUCK RENTAL
PTR services critical industries nationwide like construction, pipeline, power transmission, renewables, as well as general customers that need a rental truck. They use Fleet Complete for better tracking and for more accurate information to help customers.
L&L OILFIELD
Founded in 1972 and headquartered in Lloydminster, SK, L&L Oilfield is a leader in the construction and maintenance of heavy oil wells and facilities for the oilfield industry.
Telia Eesti Car Pool
Managing Corporate Fleet through Carsharing
Photo: Courtesy of Telia Eesti
Telia Eesti is Estonia’s leading IT and telecommunications company, with a mission to further the development of society and make Estonia a better place to live and work. As a company, Telia Eesti is committed to using technology to make people’s lives – including their 1600 employees – easier and more convenient.
This is why their Daring Goals 2030 include:
- Zero CO2 throughout their value chain
- Zero Waste: circular economy business model
- 100% Action through team effort for all people of Telia Eesti (employees, partners and, hopefully, customers)
The organization has laid out very concrete and clear plans to achieve their 2030 goals and, according to Mari-Liis Vihul, head of the administrative department at Telia Eesti, in 5 years, their vehicle fleet will be CO2-free.
How will they achieve that? Mari-Liis elaborates:
“We have agreed that, from now on, we buy only electric cars – no hybrids, no fossils – only electric. For charging EVs, we’ll use only green energy – wind and water. Also, we share our fleet with all Telia employees – even for private use, so you don’t need to have your own.”
“We’ll supplement it by using only electric taxis and a differenced personal car compensation system as of 2025. This means that, as an employee, if you drive a fossil car, you’ll get less commute compensation than the ones who drive electric cars.”
Employee Carsharing – “Pool car system”
Telia Eesti’s corporate fleet consists of approximately 150 vehicles across Estonia, and 10 of them are used today for carsharing.
“We call them ‘pool cars’,” Mari-Liis explains, “this means that everybody can book a car from the office and use it for their personal needs. That also helps us get rid of cars that are not used frequently.”
“Employees can only use N1 category cars – which are light vehicles – and as long as they fill out their business-vs-private logbook, the Estonian tax benefit system supports this, at the moment, acting this way only with N1 cars.”
Although the frequency of car use has dropped significantly during the COVID-19 pandemic due to the stay-at-home orders, but even under those circumstances Telia’s shared fleet collected 968 bookings and drove 110,043 km in a 5-month period.
Here are some quick usage stats for Telia Eesti carsharing from January 2021 to May 2021.
- Cars available to book: 10
- Bookings: 968
- Number of trips: 4032
- Number of booked hours: 12 934
- Total km: 110 043
Telia Eesti Carsharing Usage Chart by Fleet Complete: Jan 1, 2021 – May 31, 2021 Period
How does Telia use Fleet Complete’s Carsharing solution?
The concept of car sharing is not new, and Telia has been doing corporate car sharing for the past 10 years. What is new is the use of technology to simplify the process of booking administration, use differentiation, and keyless car entry.
“In the last eight months,” Mari-Liis clarifies, “we have updated the whole carsharing system on an organizational level. Today, we synchronize Telia’s active directory information with Fleet Complete platform to enable login with Telia account for employees.”
Employees download the Fleet Complete Carsharing app and use it to:
- Book a car
- Open car doors with the app
- Drive
- Annotate business or personal use in the automated logbook
“Every week, employees who have used the cars get a message to look over their last week’s driving trips and mark if they were for private use or for business.”
“At the end of the month, data from Fleet Complete is sent to Telia’s payroll, and the costs for private trips are deducted from the employee salaries. Similarly, company car usage costs come to managers so that they can check if those are correct.”
Why is corporate carsharing good for the company?
Photo: Courtesy of Telia Eesti
- Carsharing helps optimize costs through more efficient use.
- Car decals act as brand advertisement while driving through city streets.
- Gives employees opportunity to test out electric cars.
“It’s good for the employees as it gives them the possibility to really try a new type of cars – as the electric cars are really new today on the market – and a lot of people haven’t tried them before. It also lets them get used to the charging systems.”
“Another plus side,” adds Mari-Liis, “if you live in the city center, then you can give up having your own car because you know you can always book one from the office.”
“So it’s really good for the company, it’s great for the employees, and it’s good for the environment.”
How do Telia employees feel about the new Carsharing system?
“The new system has been implemented about 8 months ago during the COVID-19 pandemic, so due to office closures, only 15% of employees, or 240 users, have had a chance to try it – and they rate it as really good.”
“We’re working with the Fleet Complete team every day to finetune the system, and I’m more than sure that in a couple of months it will be perfect.”
More Case studies
Telia Eesti Car Pool
Telia Eesti’s corporate fleet consists of approximately 150 vehicles across Estonia, and 10 of them are used today for carsharing. “Everybody can book a car from the office and use it for their personal needs. That also helps us get rid of cars that are not used frequently.”
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