Dispatch

Whether you provide same day on-demand services, distribution, scheduled deliveries, dedicated fleet services or all of the above, Fleet Complete Dispatch can help you effectively manage it all.

Key Features

  • Service Management

  • Pricing Management

  • Order Management

  • Multi-Leg Route Optimization

  • Client Management

  • Resource Management

  • Billing Configuration

  • Package Management

Smart Routing

With our leading-edge GPS technology, you can establish the optimal route to a destination with the ability to make real-time adjustments as new orders come in. You gain instant visibility into any arising issues for each individual route/order, together with the actions taken to resolve them. You can even accommodate seasonal work with automatic start and end dates for routes operating by season.

Routing, Dispatch software by fleet complete, shown on a macbook computer screen.
  • Optimized distribution

    Automate distribution routes and easily re-organize stops as your capacity changes.

  • Dispatch zones

    Auto-assign work by geographical regions for packages, distribution routes and drivers.

  • Sophisticated billing & pricing modules

    Automate complex billing with multiple elements, such as service categories and zoning.

Fleet complete's dispatch software on iOS showing work order distribution module.
Dispatch service management software showing point of interest that automatically completes a work order.
Billing Matrices functionality in our Dispatch software, shown on a laptop screen.

Automate complex operations

Save time by automating the creation of multi-leg routes and assigning orders to drivers with customized route templates. Define specific dispatch zone conditions and driver qualifications, needed to automatically connect the right person with the job at hand.

Resource Management

Upload driver’s certifications and licenses, including a notification upon expiry, to tailor your employee’s competencies to customer needs. Streamline your dispatch software to streamline the deployment of the most qualified driver for the pending job.

Vector image of dispatch scheduling software describing driver license, equipment certifications and deduction matrices.
  • Work Items

    Define types of packages, products and services, automating your billing and payroll accordingly.

  • Arrival/Departure tracking

    Pickup and delivery with GPS verification.

  • Status Tracking

    Track a work item status on either ‘route’ or ‘order’ level.

  • Reason Codes

    Provide a standardized list of explanations for drivers on situations arising in the work field.

Work order software by Fleet Complete works on any mobile device, shown on acer tablet.
dispatch app showing stop and stop of work order on mobile device.
work order status view in dispatch app by fleet complete, shown on acer mobile device.
scheduling and dispatch app showing work order management screen displaying reason code on mobile device.

Order Management

This feature will allow you to competently manage orders and deliveries with classifications, profiling and integrated support for barcoded packages and signature captures.

Multi-Leg Route Customization

Design organized route support with options to specify driver service type per leg and separate settlement amounts per leg.

Laptop screen displaying dispatch software with automatic dispatch module for work order management.
  • Operational Dispatch Report

    View aggregated details on Orders, Client On Time, Branch On Time, Work by Client or Work by Branch.

  • Financial Dispatch Report

    View your gross profit by Branches or by Clients.

Dispatch software shown on laptop screen with a screenshot of jobs that are on time.
Dispatch software displayed on laptop monitor with Gross Profit report.

Reporting

Get optimal insight into your performance management and run on-demand or scheduled reports.