Your business operates high volumes, is time-sensitive, and strives to provide great customer service. Why struggle trying to meet all these needs? Wouldn’t you like to know where and when your drivers will make that urgent delivery? Give the peace of mind to your customers and dispatchers.
Easy system integration
Courier Complete seamlessly integrates with your system in place with minimal setup. Our electronic data interchange (EDI) solution automates manual order entry and reduces document errors by 30%-40%. Now you can improve your response time and customer service, providing near real-time updates to your clients, while automated transactions allow you to scale to higher order volumes without the need to hire more office staff.
Digital data capture
Equip your drivers with our mobile app, built to do everything! Capture in-field courier processes such as real-time delivery tracking, temperature monitoring, barcode scanning, and signatures. Optimizing routes recalculates them on the fly, enabling an efficient business to guarantee customer satisfaction.
Empower your head office with a central location for your clients with routed work, and for tracking your drivers in the field. In one view, you can monitor multiple routes, their status, the percentage completed, and any significant delays on the road. This enables you to proactively communicate to your clients of expected arrival times and notify a warehouse or a lab of how many packages will be delivered, so that they can staff the warehouse or lab accordingly.
We know that no two courier businesses are alike. This is why we provide custom integrations that are tailored to your immediate requirements and needs.
Automated order processing
Process thousands of orders within seconds with minimal data entry and a customized dashboard for scheduled routes.
Effortless, detailed pricing system that is client-specific. Automate surcharges and tailor pricing to distance, zones, weight, or door-to-door.
Purolator & UPS Tracking
Offer delivery services outside of your local boundary. Integrate with Purolator and UPS, tying in their status updates into a unified system.
Offering cross-border shipping? Easily send a pro-forma invoice to buyers in advance of a shipment or delivery of goods.
Billing & invoicing
Account management made painless! Generate customer invoices and driver settlements in minutes, while keeping comprehensive audit trails and notes. Easily track payments, aging balances, current and past-due account receivables, so that your books are accurate 100% of the time. Billing and invoicing data can also be exported out to your accounting system.