 |
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Dispatching:
Obtain immediate job status updates |
| • |
Dispatchers can send detailed job information
to a mobile resource’s handheld device |
| • |
Resources use their handheld device to accept and update the
status of tasks, access job details and complete electronic
clock in/out timesheets |
| • |
View workers and fleet vehicles in real-time to improve dispatching
efficiency and coordinate customer
calls with the nearest available vehicle |
| • |
Capture proof of delivery by real-time signature collection
at time of delivery |
| |
Track and manage mobile workers
and fleet vehicles: |
| • |
Monitor job status, mobile resource tracking, workflow and
job detail information in real-time and historically |
| • |
View location of mobile resources on maps with continuous
updates of location, speed and direction information |
| • |
Customize maps to view information at different levels of
detail |
| • |
Create criteria to manage different jobs and workflow |
| • |
Use your company’s business rules to validate and analyze
collected information such as workflow and custom alerts |
| • |
Optional barcode scanner and signature capture |
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Reporting: |
| • |
Job summary and worker productivity reports |
| • |
Distance, speed and stop reports |
| • |
View and analyze completed job processes from start to end |
| • |
Customize reports to meet the requirements of your business |